PRIVACY POLICY
Last updated: May 13, 2025
1. Introduction
Dhivin Digital Agency ("we," "us," or "our") operates this website and provides digital marketing, design, and development services. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or engage our services.
2. Information We Collect
We collect information you provide directly to us, including:
- •Contact form submissions (name, email, phone, company)
- •Project inquiries and briefs
- •Payment information for services rendered
- •Communication records (email, WhatsApp)
We also automatically collect certain technical information, including IP addresses, browser type, pages visited, and time spent on the site, through standard web analytics tools (Google Analytics).
3. How We Use Your Information
- •To respond to inquiries and provide requested services
- •To send project updates and communicate about ongoing work
- •To improve our website and services
- •To send marketing communications (with your consent)
- •To comply with legal obligations
4. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist in operating our website and services, subject to confidentiality agreements. These include: email service providers, analytics platforms, and payment processors.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to:
- •Access the personal information we hold about you
- •Request correction of inaccurate data
- •Request deletion of your personal data
- •Withdraw consent for marketing communications
- •Lodge a complaint with a supervisory authority
7. Cookies
We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@dhivin.com or write to us at our registered address in Mohali, Punjab, India.